Administration

Qualifications in this area will give you the necessary confidence, knowledge and skills when applying for work within administrative or customer-related roles. You will gain experience of working within a real (or approved realistic) environment.

• Level 1 NVQ in Administration (Award/Certificate)

• Level 2 NVQ in Administration (Award/Certificate/Diploma)  

Level 1 NVQ in Administration (Award/Certificate) 

This qualification is designed to prepare you for work in a business or administrative role, performing a wide range of general administrative tasks. You will work in a real office situation, as well as attending theory-based classes and work placements. 

Units within this qualification may include:

• Working within a business environment
• Communicating in a business environment
• Making and receive telephone calls
• Meeting and welcome visitors
• Using a filing system
• Archiving information
• Using office equipment 
• Solving business problems
• Assisting in handling mail 
• Using email
• Word processing software 

Why study Level 1NVQ in Administration

Administration is an important function of every business, charity or enterprise and achieving a qualification that will demonstrate your ability to work and communicate effectively in an office environment will open up a wide range of employment options after RNC.   

Entry requirements 

When you come for assessment we will work with you to identify an appropriate start date, duration, level of study and qualification which will help you achieve your personal and employment goals.

Work placements

Work placement opportunities can be arranged to help you gain practical experience. To prepare you for this you will work within the College’s Training Office, gaining administrative skills before progressing onto an internal work placement within one of RNC’s busy teams.

What next?

Every business needs people with competent office skills, so you could start job hunting straight away. This may be within:

• Accounting
• Sales 
• Marketing
• Purchasing
• Civil Service

You may use the qualifications as progression onto an advanced programme, i.e. Level 2 NVQ, within Further or Higher Education.

Level 2 NVQ in Administration (Award/Certificate/Diploma) 

This programme is a more advanced qualification in Administration than the Level 1 NVQ and is designed to further develop your administrative skills. 

Units within this qualification may include:

• Working within a business environment
• Communicating in a business environment
• Solving business problems
• Producing documents in a business environment
• Supporting the organisation of an event
• Supporting the co-ordination of an event
• Making and receive phone calls
• Using electronic message systems
• Handling mail 
• Researching information  
• Using office equipment
• Maintaining and issue stationery stock items 

Why study Level 2 NVQ in Administration

Administration is an important function of all business, charity or enterprise and achieving a qualification that will demonstrate you ability work effective on a range of difference functions within the office environment will allow you a wide range of employment options after RNC.   

Entry requirements

When you come for assessment we will work with you to identify an appropriate start date, duration, level of study, and qualification which will help you achieve your personal and employment goals. 

Work placements

Work placement opportunities can be arranged to help you gain practical experience. To prepare you for this you will work within the College’s Training Office, gaining administrative skills before progressing onto an internal work placement within one of RNC’s busy teams. 

What next?

Every business needs people with competent office skills, so you could start job hunting straight away. This may be within:

• Accounting
• Sales
• Marketing
• Purchasing
• Civil Service

You may use the qualifications as progression onto an advanced programme, i.e. Level 3 NVQ, within Further or Higher Education