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Visual Impairment Awareness

Help yourself to help others

 

Q. If a blind customer came onto your premises and asked for assistance, would you know how to act and what to do?

 

Q. If a customer with a visual impairment asked for your brochure in braille, large print or in audio, could you provide this?

 

Q. Do you know what 'reasonable adjustments' you can take to satisfy the Disability Discrimination Act?

 

Q. If one of your staff suffered sight loss, would you know what to do to help them retain their job?

 

WHAT?

Let RNC help you with the answers to these questions. We have designed full and half-day courses especially for businesses and organisations, who have limited knowledge of visual impairment.
Visual awareness training is essential for all individuals, voluntary groups and organisations to meet the needs of people who are blind or partially sighted, any type of stakeholder, whether they are customers, clients or employees.
The Disability Discrimination Act The training is highly participative and interactive and gives delegates more confidence and skills in dealing with people with sight loss.

WHO SHOULD ATTEND?

Businesses and organisations of all sizes who want to develop their understanding of sight loss, so they are in a better position to work with customers and employees who are blind and partially sighted.
 Anyone who meets members of the public, during their work, is advised to gain an understanding of how to relate to people with disabilities, especially those who are blind or partially sighted.

 

CONTENT

The overall aim of the day is to help you offer an equal standard of service for people who are visaully impaired.
Topics covered caninclude:
  • The Disability Discrimination Act and legal responsibilities towards blind and partially sighted people
  • Eye conditions and the impact of sight loss
  • The practical and emotional effects of sight loss
  • Independence and mobility for blind and partially sighted people
  • How blind people read: alternative formats and accessible information
  • Meeting, greeting and etiquette with blind and partially sighted people
  • Acting as a Sighted Guide - assisting and guiding a person with sight loss . Sight impaired people do have special needs when they are in unfamiliar surroundings so it is important that you know how to approach them and how to give them assistance, if required.
 

WHEN?

Please phone 01432 376391 or email info@rncb.ac.uk for next available dates.
 

WHERE?

Training can be delivered here at our Hereford campus or in your own premises.
 

HOW MUCH?

This depends on the location, content and group size. Please call 01432 376391 or email info@rncb.ac.uk for details.